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About us
Page contents:
> About us
> Policies & Procedures
> Quality Assurance
> Care Plans
Cartref Homes UK Ltd is based in the borough of Swale along the North Kent Coast.
The company opened its first registered home in 1997 and now operates 4 care homes, a supported living scheme and a riding school and stables providing work experience opportunities.
From the beginning the driving principles behind each of the company’s undertakings have been to respect service users’ rights to development, independence, choice and inclusion.
We believe such principles are best delivered by services that are locally run, staffed and managed; and on a scale that can promote immediate, sensitive responses by teams that are closely familiarised with the individual needs of service users.
Cartref Homes UK Ltd therefore aspires to remain a company that provides well-resourced, responsive services, yet retains a sense of intimacy in its service delivery by recognising the value of nurturing close working relations with service users.
The Senior Directors - Robert and Brenda Tyler - have over 30 year's experience of providing quality services to young people with special needs both as foster carers and 
in residential services.
The Director of Care - Tony Vallis - is a qualified Social Worker and Registered Nurse (Learning Disabilities) with 20-plus year’s involvement in local Learning Disabilities services. Tony recently completed his MSc at the Tizard Centre, University of Kent where his research project focussed on a particular interest in the management of residential services for people with learning disabilities. Tony has primary responsibility for business and policy development and also takes the lead for the company’s staff training programmes.
ChrisTyler is the Director of Operations and has worked with the company as a senior manager since its birth. Chris has managerial qualifications and experience as the registered manager of one of the homes. In addition to his role of overseeing day to day operations Chris also heads the company’s audit and quality assurance processes.
Policies & Procedures
Cartref Homes believe policies and procedures must be service user centred, contemporary and dynamic. Consequently all policies, procedures and 'house rules' are subject to continuing review, negotiation and development. Increasingly service users are involved in these processes - recent recruitment and selection procedures successfully incorporated service user views.
Quality Assurance
Cartref Homes’ 4 residential homes and the supported living scheme (as a domiciliary care service) are registered with and monitored by the Commission for Social Care Inspection (CSCI). Our inspection reports can be accessed on the Commission’s website (click on 'Find an Inspection Report').
All systems and practices are regularly audited by the Cartref Homes management team. We are also strongly committed to working in partnership with service users, their families and other agencies to maintain the high standards of our services. (Testimonials are available on request)
Care Plans
The aim of our services is to advance our service users as speedily as possible towards greater independence and a valued presence in the community.
We achieve this through collaborative working with the service user and their wider support network including, where appropriate, family, other disciplines and agencies to develop an Individual Care Plan (ICP) which reflects the service user’s strengths, needs and ambitions. We believe strongly in the value of the key-worker role to coordinate this approach and to deliver the personalised contact and support that keeps the service user engaged and informed and the ICP up-to-date and relevant.
We have also worked extremely hard to develop close links with local schools, colleges, employers and vocational training schemes. Together with our in-house programmes of skills teaching we believe our service users benefit from a comprehensive developmental approach that gives them every chance to succeed in their ambitions.