To All Staff, I just wanted to write and say a heartfelt thank you for all you did for my brother. We, as his family, felt this was the best place he has been in a long time. What was clear to me, was that you all cared. I shall miss the catch up calls…Once again thank you all for your support.
I would like to take this time to say that working with Bridge House has been one of the highlights of my work in CLDT, l have learnt a lot through the way you all support the Service Users. Their cases are complex but your input into their lives is incredible. I remember returning from my first review with a certain Service User in 2013. As l gave feedback to my manager, he asked me if l was talking about the same Service User, due to the great improvements in his life; especially the challenging behaviours he presented with prior to moving to Bridge House compared to the quality of life he now has. As a team, you have made a great difference in these men’s lives. Bridge House has a great staff team!
Bridge staff were superb to work with. Their energy, understanding of the MCA and knowledge and passion of their job they communicated in the training room was refreshing. The other delegates learnt much from them.
Mental Capacity Act/DoLS Training Consultant & University Lecturer