Quality Assurance

Cartref Homes’ 4 residential homes and the supported living scheme (as a domiciliary care service) are registered with and monitored by the Care Quality Commission (CQC).

Our inspection reports can be accessed on the CQC website (click on ‘Find an Inspection Report’).

All systems and practices are regularly audited by the Cartref Homes management team. We are also strongly committed to working in partnership with service users, their families and other agencies to maintain the high standards of our services.  (Please see our testimonials.)

Policies & Procedures

Cartref Homes believe policies and procedures must be service user centred, contemporary and dynamic. Consequently all policies and procedures are subject to continuing review, negotiation and development. Increasingly service users are involved in these processes – recruitment and selection procedures rely heavily on service user input.

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